FREQUENTLY ASKED QUESTIONS [FAQ]

GENERAL FAQ

Why Love Thy Neighborhood?

We live in an era where it’s easier to be formed and discipled by our social media feeds than by Jesus. Modern culture can be disorienting and overwhelming. As a result, we struggle to find purpose, our relationships are fractured, we’re disconnected from our neighbors, and we’re confused on how to follow Jesus amidst a rapidly changing culture. How can we reclaim the purpose, relationships, and vision that Jesus invites us to? Love Thy Neighborhood exists to help solve these problems.

What is Love Thy Neighborhood's Mission & Vision?

Our mission is to disciple Christians to serve their neighbors, cultivate healthy relationships and follow Jesus in their culture and context.

Our vision is a community of relationally and culturally competent Christians who walk together in the life and lifestyle of Jesus.

Where is Love Thy Neighborhood located?

We are located in the beautiful city of Louisville, KY. Wanna learn more about this city? Check this out!

PODCAST FAQ

Can I be a guest on one of your shows?

We are always looking for fascinating stories to tell and people to interview. If you’d like to pitch us a story or be considered for an interview, please email us at podcast@lovethyneighborhood.org.

Can I pitch a story idea for the Love Thy Neighborhood podcast?

We’d love to hear your idea! We are always looking for stories of Christians trying to follow Jesus in modern culture. We especially appreciate stories that are surprising, funny, sad or touching. We like stories where people change their minds, experience something unexpected or do something radical. Whether your story is tiny or huge, we’d love to hear your idea. You can send us your story idea by writing to podcast@lovethyneighborhood.org.

Who do I contact if I disagree with something you shared on a podcast?

Our shows deal with sensitive topics that often illicit strong reactions from people. While we do our best to balance our convictions with nuance, we recognize that not every listener will land where we do on every topic. We do not expect 100% alliance from our audience and likewise cannot promise that we’ll have infallible conclusions. With that said, we are always open to feedback from listeners. You can send your feedback to podcast@lovethyneighborhood.org. We’d love to hear from you.

URBAN MISSIONS PROGRAMS FAQ

Where do the LTN Institute and the LTN Intensive take place?

We are located in the beautiful city of Louisville, KY. Wanna learn more about this city? Check this out!

What type of training will I receive in the urban missions program?

Our Team Members are taught through a variety of sources including: LTN’s 80 page handbook, training specifically related to your Service Site, Safety and Street Smart training, one week of orientation, bi-weekly training sessions throughout your term and ongoing support from the Program Staff, Alumni and your church.

What are the urban mission program dates and application deadlines?

Love Thy Neighborhood has several terms available. We accept applications on a rolling basis. Please see our apply now page for more information.

Do you provide health insurance in your urban missions program?

For our full year Team Members, you can either stay on your current health insurance plan or sign-up to be on Medicaid health insurance. Health insurance is not available through LTN for Team Members. However, all Team Members are required to have health insurance.

How are service site placements determined in your urban missions program?

All applicants have the opportunity to share their top 3 service site preferences during the admissions process. Our staff then places Team Members based on their preferences, skill assessments, needs of our Service Site Partners, team formation and dynamics. Lots of prayer goes into this decision.

To see a list of our current service sites, click here.

Does LTN have a Preview Weekend?

Yes! We encourage you to come and see what the Love Thy Neighborhood experience looks like, meet Team Members currently involved in the program, tour some nonprofits we work with and enjoy a time with the staff.

Please contact us and we can set-up a time for you to visit. You can contact our Recruitment Manager, Rachel Hamm.

Do I get any days off in the urban missions program?

LTN Team Members are provided with a significant amount of time away and flexibility. Here’s how our time off breaks down: Summer Team Members are provided with 3 floating days off that they may use as desired. Full Year Team Members are provided with 7 floating days off that they may use as desired as well as 12 days away around Christmas. (In addition, Team Members take part in various retreats away from the city.)

How much does the Love Thy Neighborhood urban missions program cost?

LTN uses Collaborative Funding to care for those that serve. Our unique approach to funding allows people from all walks of life and financial backgrounds to participate in urban missions. This approach ensures that your fully-furnished housing, groceries, in-town transportation and living allowance will all be covered. Our Team Members all support each other by generously compiling the money they raise into one pile to care for each other.

Team Members raise $11,900 for the year and $3,600 for the summer. Every LTN Team Member is guided step by step through the fundraising process – making raising funds achievable even for a fundraising novice. Our staff provides a fundraising guide, ideas, resources, and encouragement for this process, walking with you from start to finish. Teams work together to raise enough funds to meet all needs collectively. Team Members do not have additional financial responsibilities during the year. Donations cover housing, utilities, groceries, transportation within the city, curriculum, program expenses and a monthly stipend.

If you have questions about support raising contact our Program Director Anna Johnson.

Do you accept international applicants for your urban missions program?

The majority of our applicants come from the USA and Canada. However, we do consider applicants from other countries under select circumstances. Please contact us for additional information and steps if you are applying from outside North America.

How are you responding to the COVID-19 pandemic?

The safety of our interns within our program is the top priority for us. We have made adjustments to outreach, living quarters, our office schedules, and our cleaning requirements in order to keep our program open and running in a safe way. To get more details you can view the LTN COVID-19 Training Guide.

ENNEAGRAM AND WORKSHOPS FAQ

Do you all do private enneagram workshops?

Yes! We do workshops for small groups of 5 people all the way up to 100 or more. We offer both virtual and in-person options. You can check out our pricing plans for private workshops as well as contact Lindsey Lewis to learn more.

Do you offer non-religious workshop options for secular businesses or workplaces?

Actually, yes! We have a corporate edition of our workshops that removes the vast majority of religious language. This version of the workshops is appropriate for diverse business settings and diverse teams.

That being said, we do request that we are allowed to teach a 1 hour free workshop at the end called “Your Encounter with Jesus” that explores how Christians believe Jesus resolves the existential core issues that arise from the enneagram. In this workshop, we explore how Jesus empathizes with our pain, affirms our Type, confronts our Type and ultimately gives each Type a unique message they need to hear. This additional workshop is free of charge and no employee should be required to attend. If everyone stays, that’s great! If no one opts to stay, we’ll settle for that too.

To learn more about the corporate editions of our workshops, please contact Lindsey Lewis.

Should Christians use the enneagram?

This is a great question and we’re glad you are exploring this. It’s crucial that we discern what tools are compatible with our Christian faith and which are not. To help you explore this question further, we recommend you check out our EnneaCast episode “Should Christians use the Enneagram?”

FINANCIAL FAQ

Are you ECFA certified?

Yes, you can view our profile any time!

What is your Refund Policy?

Refund Policy

Love Thy Neighborhood will honor your request for a refund if you made an error during the donation process or in cases of fraud or accidental duplicate transactions. Such requests must be made within 10 calendar days of your donation. To request a refund, please email us at info@lovethyneighborhood.org and we will work with you to come to a resolution.

OTHER FAQ

What is your Privacy Policy?

Privacy Notice
This privacy notice discloses the privacy practices for www.lovethyneighborhood.org. This privacy notice applies solely to information collected by this website. It will notify you of the following:

 

1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to process a donation.

Unless you ask us not to, we may contact you via email in the future to tell you about additional opportunities to donate, new products, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

1. See what data we have about you, if any.
2. Change/correct any data we have about you.
3. Have us delete any data we have about you.
4. Express any concern you have about our use of your data.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, donor management) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 502-791-5860 or via email at info@lovethyneighborhood.org.

What if my question is not answered on this page?

Get in touch! You can email us at info@lovethyneighborhood.org or call us at 502-791-5860.